Service & Support

Strong in service and support

GRASS offers attending to projects as well as after the successful go-live extensive services, which support the success of the project and the day-to-day business.

True to our customer philosophy "We aim for strategic partnerships that are consistantly based on the long term goals and requirements of our customers." GRASS keeps the promise made to the customer on a daily basis. GRASS understands all of its customer as A-customers.

24/7 security in production

Individual support solutions for your company ensure your success. GRASS is available for you 24 hours a day, 365 days a ...

Competence and stability

Investing into a new MES-system is a essential step ahead in the production-related IT-strategy. Often, significant investment ...

Single point of access. Ticket management system.

Effiziency und tansparency in support, service and maintenance. Single point of access and maximum of ...