We care about your positive customer experience!
For us, providing comprehensive customer support means not only offering solution-oriented products, but also going above and beyond with additional services that give you a competitive advantage.
24/7 COAGO MES Support
Our service is available to you around the clock, 365 days a year, to keep your production running worldwide.
Personalized Support
As a GRASS customer, you have your own personal contact person who provides you with expert advice and serves as your liaison to our entire team. This support covers everything from your request, through its implementation and the delivery of the solution, to the period following the rollout.
Continuous Improvement
Resolving your issue is our top priority. Through the continuous development of our MES system, our customers grow alongside us. This will keep you one step ahead of your competitors.
Buy a ticket to your future
The web-based GRASS Service Space (GSS) is your gateway to our services. Whether it's support or maintenance, GRASS Task Management ensures that your requests are handled efficiently, and you can track their progress at any time.
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