Your positive customer experience is important to us!
For us, well-rounded customer care includes not only solution-oriented products, but also service that goes beyond that, with additional services that give you a competitive edge.
24/7 COAGO MES Support
Our service is available to you around the clock and 365 days a year, so that your production runs worldwide.
Personal care
As a customer, you have your personal contact at GRASS, who will advise you competently and form the interface to our entire team. This support ranges from your requirement, through its implementation and provision of the solution, to the introduction.
Permanent Improvement
The solution of your matter is our top priority. Through the sustainable further development of our MES system, our customers grow together with us. This means you are always one step ahead of your competitors.
Redeem a ticket for your future
The web-based Customer Service Center (CSC) is your ticket to our services. Whether support or maintenance, the Grass task management guarantees efficient processing of your concerns and you can view their progress at any time.
